Trade or Sell FAQ's
  
 
Normal 0 false false false EN-US X-NONE X-NONE Do you accept trade-in's?

Yes, in fact, we'll buy your car even if you don't buy one from us.

Will you buy my car?

Once your car has been appraised, we'll give you a written offer that's good for seven (7) days. And you are under no obligation to buy one of Southgate Buick GMC's cars if you sell us yours.

Can I get my appraised online?

You must bring your car to Southgate Buick GMC to receive an appraisal. To determine your offer, one or our Appraisers will need to inspect and test drive your car.  When you're done, we'll give you a written offer good for seven (7) days.

What happens to the cars Southgate Buick GMC buys?

Even though we'll buy any car, not all of those bought by Southgate Buick GMC will be sold to the public. Each car must pass our rigorous inspection before we'll consider it for our lot, and cars that don't meet our high-quality standards are sold to auctions or to other dealers.

Will you explain how you Appraised my car?

If you have questions about the appraisal of your car, speak with the Appraiser who developed the offer. Our Appraisers can provide a thorough explanation about the factors that influenced your offer. Start now by contacting an Appraiser.

Normal 0 false false false EN-US X-NONE X-NONE Why is your written offer different from retail prices?

Our Appraisal offers vary from retail prices for several reasons. Due to the costs associated with reconditioning,  applying guarantees and warranties on the cars we purchase for retail sale, we must purchase a care at a lesser amount than what we will it for. All cars that we purchase for retail sale, regardless of the condition, must undergo a thorough inspection and be reconditioned to meet our high-quality standards.

What makes Southgate Buick GMC different form traditional dealer appraisals?

The Southgate Buick GMC written offer is good for seven (7) days, and is valid whether you buy a car from us or not. Most traditional dealerships appraisals are based on you trading in your car for a new or newer one, and they won't buy your car outright. And if you decide not to buy from us, your offer will stay the same.

Will regular maintenance/repairs affect the offer?

Your car's overall physical and mechanical condition will have an impact on your appraisal offer.

Do I need an appointment for an appraisal?

No appraisal appointment is necessary. Just visit Southgate Buick GMC or call for details. Your appraisal takes as little as 30 minutes. If you would like to set up an appointment, contact an Appraiser or, consult a Sales Consultant.

Normal 0 false false false EN-US X-NONE X-NONE

What if all titleholders cannot be present or one is deceased?

In most cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before Southgate Buick GMC can buy your car. This can usually be done by taking the title and supporting papers to the local titling office. However, because this process varies from Province to Province, ask an Appraiser for more information. 

Normal 0 false false false EN-US X-NONE X-NONE Can I sell my Lease car?

In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then contact the Leasing Company for a payout quote and process any equity you might have. Please note that some Leasing companies will not allow you to sell the car prior to the expiration of the Lease. Also, be aware that your Leased car might not be eligible for a trade-in tax savings. Check with your Leasing Company for complete details.

What if I owe more on my car than the amount of your appraised offer?

If your pay-out amount is more than the offer for your car, the difference is called "negative equity." In some cases, the negative equity can be included in your financing when you buy a Southgate Buick GMC car. If not, we'll calculate the difference between your pay-out and our offer to you. We'll accept a Certified Check or cash for the amount you owe on your car then pay your current debt off in full. If the amount you owe is less than $250, we will accept a personal check.  Our written offers are good for seven (7) days, giving you time to get any necessary funds to settle your transaction.

What if I have a lien on my car?

We will need to contact your lien holder during business hours to get a 10 day pay-out. To pay off the lien, we will need our lien holder's name and phone number, the name(s) on the account, and your lien holder's account number and Social Security number. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car.

Can I sell a car on behalf of a company?

If you would like to sell a car on behalf of a company, please see an Appraiser for the requirements needed.

Close